Email Readings Help

Help Topics
How long does it take to receive my email reading?

We aim to answer all email readings within 48 hours of receipt. However, we have an average turnaround time of 12 hours.

Can I choose who answers my email reading?

Your email reading will be answered by the first available email reader to ensure a swift and speedy reply. However, any subsequent replies will be answered by the email reader that answered your first question.


Customer Support

If you require further help - please contact us through the contact form. Send us an email and allow 24 - 48 hours for us to respond to your query.